CUSTOMER SERVICE

CUSTOMER SERVICE

Our customer service is here for you from mondays to Fridays, from 9am to 6pm

You can contact our customer service : by clicking on "Contact us" or by email to service@littlefashiongallery.com

by calling +33 1 40 26 06 74 (France and Internation) or +44(0) 218 144 01 70 (UK only) available from mondays to fridays (except french holidays) from 9am to 19pm (french time)

SHOWROOM

Our showroom boutique, 3 rue du Jour 75001 Paris - France, is open Monday to Friday, from 9am to 6pm (without any interruption). Come and discover our funiture and decoration's selection displayed in different scenes. You can also pick save on shipping charges and decide to pick up your order.

View the delivery cost page, click here

Each order will be wrapped in a sophisticated LFG's box and prepared with the greatest possible care. With a free exchange and returns service, LFG is the ideal website for your personal shopping as well as for offering beautiful gifts peacefully. Our delivery service is reliable and rapid : by UPS within 48 hours in Europe and within 5 days for the rest of the world. (Leadtimes can be longer for furniture - this information will be specified on each product page.)

We have opened our first showroom boutique in the first arrondissement of Paris – 3 rue du jour 75001.  Come and take a look at the LFG exclusives!  We’re pleased to welcome you in the showroom between Monday to Friday, from 9am to 6pm.

LFG'S COMMITMENT TO YOU

Secure Payment by Credit Card Check (in Euros only)

Payments can be made by credit card or check (in Euros only). In order to guarantee secured and pleasant shopping experience, Littlefashiongallery.com uses PAYBOX technology. All the information you will provide us on the site are scripted and protected. Littlefashiongallery.com has chosen PAYBOX for a maximum security during the payment process on the site; Our customer service remains at your disposal should you have any question : +44 (0) 208 144 01 70, from the UK and +33 1 40 26 06 74 from France - Monday to Friday from 10 to 6 pm.

Rapid Delivery (UPS)

Littlefashiongallery.com delivers worldwide. All shipping are being handled by our carrier UPS, with the exception of our courier service for Paris.
For Paris, your parcel will be delivered the same day by our courrier service when you place your order before 2 am.
Delivery leadtimes will varu depending of the area :
- Paris = 2 to 24 hours par courrier whan you place your order before 2 am. Otherwise, the following day of your order.
- Rest of France + UK = 1 to 2 working daysby UPS
- Europe : 2 to 3 working days heures by UPS
- Rest of world : 2 to 5 working days by UPS

More, click here

Packaging (LFG box or Bonpoint box)

Each order will be wrapped in a sophisticated LFG's box and prepared with the greatest possible care. With a free exchange and returns service, LFG is the ideal website for your personal shopping as well as for offering beautiful gifts peacefully.

Free Returns and Exchange

You can of course return all products ordered on Littlefashiongallery.com within 7 (seven) working days following the delivery date in their original packaging and with a copy of the invoice. All clothing and cartboard furniture are now available. To order SIRCH toys, we will need another 6 days. Returns are FREE for all EU countries. For non EU countries, return charges should be paid by the customer.
To know how to return your items, click here

Read the FAQ